I signed up with AAA on July *th around ** or **:** a.m.. I was told by the representat...

GetHuman-febranch's customer service issue with AAA from July 2018

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The issue in GetHuman-febranch's own words
I signed up with AAA on July *th around ** or **:** a.m.. I was told by the representative that if I had it towed the same day it would cost $**. He stated that if I would wait ** hours it wouldn't cost me anything I signed up for AAA plus, called AAA to have the vehicle picked up at * p.m. on July *th and the wrecker driver said it was ** miles overage I stated that In purchased AAA Plus, I felt that I was misled by the representative who never said that I had a *-Day waiting period. He stated it would be a **-hour waiting period. I was disappointed when I was told I owed $** I never would have had it towed I could have waited * days before having it taken to the shop. Speaking with the supervisor who apologize but did not resolve the problem. If this is not resolved I will cancel my AAA Plus service

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Customer service issue
Reported by GetHuman-febranch
Jul 5th, 2018 - 5 years ago
Seen by 14 customers so far
Similar issue to 273 others
0 customers following this
Items needed
Account name
AAA number
Insurance policy number
Account email
Last 4 of Social Security Number
Billing address


GetHuman-febranch started working on this issue
Jul 5th, 2018 10:02pm
GetHuman-febranch indicated the issue is not fixed yet.
Jul 5th, 2018 11:36pm
GetHuman-febranch indicated the issue is not fixed yet.
Jul 9th, 2018 1:30pm