I signed up with AAA on July *th around ** or **:** a.m.. I was told by the representat...

GetHuman-febranch's customer service issue with AAA from July 2018

14 views | 273 similar | 0 following
Help with my AAA issue
Next: our robot will wait on hold for GetHuman-febranch to get a AAA rep on the line!
Always use the GetHuman Phone to call AAA. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
Any issues with AAA should be handled by calling into AAA support. If you have a AAA card you can use the number on the front or back.
The issue in GetHuman-febranch's own words
I signed up with AAA on July *th around ** or **:** a.m.. I was told by the representative that if I had it towed the same day it would cost $**. He stated that if I would wait ** hours it wouldn't cost me anything I signed up for AAA plus, called AAA to have the vehicle picked up at * p.m. on July *th and the wrecker driver said it was ** miles overage I stated that In purchased AAA Plus, I felt that I was misled by the representative who never said that I had a *-Day waiting period. He stated it would be a **-hour waiting period. I was disappointed when I was told I owed $** I never would have had it towed I could have waited * days before having it taken to the shop. Speaking with the supervisor who apologize but did not resolve the problem. If this is not resolved I will cancel my AAA Plus service

GetHuman-febranch did not yet indicate what AAA should do to make this right.

How GetHuman-febranch fixed the problem

We are waiting for GetHuman-febranch to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AAA's attention and get better help faster. Tap below to get started.
Having AAA issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-febranch fixes it.
This email address isn't valid

AAA

Customer service issue
Reported by GetHuman-febranch
Jul 5th, 2018 - 5 years ago
Fixed
Seen by 14 customers so far
Similar issue to 273 others
0 customers following this
Items needed
Account name
AAA number
Insurance policy number
Account email
Last 4 of Social Security Number
Billing address

Timeline

GetHuman-febranch started working on this issue
Jul 5th, 2018 10:02pm
GetHuman-febranch indicated the issue is not fixed yet.
Jul 5th, 2018 11:36pm
GetHuman-febranch indicated the issue is not fixed yet.
Jul 9th, 2018 1:30pm