Hi,*Yesterday , I called about towing my car from Woodland Hills to Aliso Viejo , the d...

GetHuman-ehsanmb's customer service issue with AAA from May 2018

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Hi,*Yesterday , I called about towing my car from Woodland Hills to Aliso Viejo , the day before towing my wife called to AAA for towing but we didn’t have our membership card in hand and they told her we need membership card or registration in car,I sent membership card to my brother (best friend) I called for towing and he got authorization from supervisor for towing, when the driver arrived he asked many question , when you bought the car , who are you ,who sent the car and asked about my family privacy although we put membership card in the car and in drop off my wife showed her driving license even I asked if you need registeation I bring it to you , documents were complete. *Just I write this letter because I pay yearly and the driver can’t ask about my privacy . I hope never happen again to another customer.
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Customer service issue
Reported by GetHuman-ehsanmb
May 19th, 2018 - 10 mons ago
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Items needed
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AAA number
Insurance policy number
Account email
Last 4 of Social Security Number
Billing address
Timeline
GetHuman-ehsanmb started working on this issue
May 19th, 2018 6:18am
GetHuman-ehsanmb confirmed the issue is fixed. Hooray!
May 20th, 2018 12:34am