Strange Charge

GetHuman6206673's Overcharge/Strange charge issue with A Small Orange from June 2021

Help with my A Small Orange issue
First: share to improve GetHuman6206673's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6206673 may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman6206673's own words
Hi. I paid for a small orange a few months ago to get the website back up and running. Now you have refunded that charge and charged me again (at a higher price). I have the charge on my credit card and I don't see a refund on my credit card, so I will not be paying for this invoice until someone contacts me to explain. Thanks.
Why is there no auto-renewal? It would make everything easier and smoother. This is such a headache every year.
I want this invoice removed from my account. Why did you refund it anyway, so you could charge me more? Not good business practice.
I'm a good customer because even though I go through this hassle every year, I stay with your company. I will be looking around for next year if this is corrected in the next few days.
Nothing for me to fix on this end.
How GetHuman6206673 fixed the problem

We are waiting for GetHuman6206673 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get A Small Orange's attention and get better help faster. Tap below to get started.
Having A Small Orange issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

A Small Orange

Overcharge/Strange charge issue
Reported by GetHuman6206673
Jun 16th, 2021 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 28 others
0 customers following this


GetHuman6206673 started working on this issue
Jun 16th, 2021 2:08pm