I have an iPhone and have been using it to check my email for years without hassle. How...

GetHuman-randydan's customer service issue with A Small Orange from October 2018

12 views | 31 similar | 0 following
Help with my A Small Orange issue
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A Small Orange doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-randydan will want to follow the link below to head to their help center. We will check on GetHuman-randydan later to make sure it's all set or try to help escalate.
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The issue in GetHuman-randydan's own words
I have an iPhone and have been using it to check my email for years without hassle. However there is a security certificate that you haven’t updated on your end and I am unable to access email at all. Apple is willing to change things for me but because I can not call you I have no way to tell them what to do. Because I can not access my email you can not email me back but you can call the supervisor at Apple. Her name is Heather and her number is ***-***-**** and extension *********Below is an alternative email but I don’t currently have access to it as my computer was stolen so I prefer someone CALL Apple to sort this out so they can help me. It is very frustrating when Apple was willing to call you so they could help me but you do not accept calls. Heather from Apple is standing by for your call.

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A Small Orange

Customer service issue
Reported by GetHuman-randydan
Oct 15th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 31 others
0 customers following this

Timeline

GetHuman-randydan started working on this issue
Oct 15th, 2018 8:34pm

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