Dear A Small Orange,**Re: Invoice * *******, *******, Domain Renewal for adelebrookman...

GetHuman-adelebro's customer service issue with A Small Orange from June 2018

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The issue in GetHuman-adelebro's own words
Dear A Small Orange,**Re: Invoice * *******, *******, Domain Renewal for***Problem **: The cost of my service increased from $** last year (May, ****, Invoice * *******) to $**.** this year, Invoice * *******, dated *********!**Please explain this unexpected and burdensome increase.**Problem **: Small Orange renewed my domain name automatically using my credit card in a recurring gateway. I had notified ASO with my last renewal (*******) that I did not want ASO to keep my credit card on file and wanted to renew manually. *Please tell me how to ensure this will be corrected.**Thank you.**Adele Brookman**** Lakeview Avenue*San Francisco, CA *********- ***-*****

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A Small Orange

Customer service issue
Reported by GetHuman-adelebro
Jun 11th, 2018 - 4 years ago
Seen by 27 customers so far
Similar issue to 8 others
0 customers following this
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GetHuman-adelebro started working on this issue
Jun 11th, 2018 11:43pm
GetHuman-adelebro indicated the issue is not fixed yet.
Jun 12th, 2018 12:58am
GetHuman-adelebro indicated the issue is not fixed yet.
Jun 13th, 2018 3:57am
GetHuman-adelebro indicated the issue is not fixed yet.
Jun 14th, 2018 11:43pm