We have AO Smith Vertex water heater that was installed in **** by Metcalfe. We just r...

GetHuman-etownend's complaint issue with A.O. Smith from May 2019

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The issue in GetHuman-etownend's own words
We have AO Smith Vertex water heater that was installed in **** by Metcalfe. We just ran out of warranty. Now we have to pay $**** to replace it. I tried calling your customer service who hung up on me. I like to know how in earth your high-efficiency water heater just lasted only six years and costing us another $**** dollars? This is a rip-off. Your Customer service cannot even answer phones and answer questions. *Serial number ****M******.
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A.O. Smith

complaint issue
Reported by GetHuman-etownend
May 21st, 2019 - a mon ago
I have an issue with A.O. Smith too
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Seen by 1 customer so far
Similar issue to 82 others
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Timeline
GetHuman-etownend started working on this issue
May 21st 2:18pm