It's been leaking since *-** I have been calling you people no answer,no reply back i l...

GetHuman2066826's customer service issue with A.O. Smith from January 2019

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The issue in GetHuman2066826's own words
It's been leaking since *-** I have been calling you people no answer,no reply back i left ***** messages I have no hot water with a * month old baby if I don't get a call back to set up an appointment so you can fix the problem before the day is over I'm calling the better business and filing a lawsuit to get my $**** plus labor charges back immediately you will get served since you people don't serve back to customers who bought your recalled appliances. You people don't don't answer your phones during *-* hrs,*-** hrs your ** hrs never available.i been calling you people for * days no answers I have written documentation from pg&e to show proof about the recalled water heater I bought from your company is leaking water everywhere you people seems like scam artist getting thousands from people money and when there's a problem you people is know around to answer phones,no call backs to set up an appointment to fix and resolve the problem I will also be leaving a bad Yelp review on your company and filing lawsuit paperwork to get my all my money back including pain and suffering for my new born and I not having hot water from purchasing your water heater that is recalled I never seen a company that sells appliances but when your appliance is leaking and not working you people don't answer your phones during business hours you people not that busy to answer your phones regarding your sales to people appliances that doesn't work and so I'm considering your company is a scam and bogus I will be contacting better business bureau and a lawyer to file my lawsuit against your company I know there is ***** people that's doing the same as me with you people I will not reccomend any home owner or anybody to you people y'all full of **** and lying *** scam artists

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A.O. Smith

Customer service issue
Reported by GetHuman2066826
Jan 29th, 2019 - 2 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 61 others
0 customers following this

Timeline

GetHuman2066826 started working on this issue
Jan 29th, 2019 8:06pm