Hi, **I was in a rush yesterday because my little sister broke my charger while in the...

GetHuman-hannara's customer service issue with 7-Eleven from October 2018

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The issue in GetHuman-hannara's own words
Hi, **I was in a rush yesterday because my little sister broke my charger while in the car. I have a iPhone * Plus. So I rushed into the * eleven, bought my siblings some treats to keep them quiet along with what I thought was a iPhone charger. I told the cashier to put them in a bag and I left without my receipt. I got home * hours later and I took out my charger and noticed it’s something called a ‘Type C’ charger and it’s not a iPhone charger at all. I don’t have my receipt and it already cost me *$, can I return it and get a refund or exchange it somehow? I did not open the package at all when I noticed it wasn’t a match. I have the purchase receipt on my bank app though, would this be possible?

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Customer service issue
Reported by GetHuman-hannara
Oct 11th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 173 others
0 customers following this


GetHuman-hannara started working on this issue
Oct 11th, 2018 11:02pm

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