GetHuman-niteprin's customer service issue with 7-Eleven from August 2018

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The issue in GetHuman-niteprin's own words
PLEASE SEE MAIN CONTENT ABOVE!!! ... Back on ******* I contacted customer support to report that I did not receive my *** points for the purchase of the Bigbite hot dog with the Big Glup soda special on **** & *******. I was given a case * *************** and was told that I would get a response within *-* days by email. Well since that time I have not received ANY response from *** whatsoever!! Plus I have made * additional purchases of the same since that time as well on ****** and the other * during the week of ******* where all I received was ** points!!! What kind of Incompetent Company am I dealing with that doesn’t have the common decency to follow up on a complaint in the time frame stated by your customer service representative! Furthermore, your *** Rewards app is one of the worst apps I have ever used, if you want to call it an app. Because under the “My Rewards” selection it states that I can see all of my Redeemed Rewards there and nothing not even * of my redeeemed rewards have ever shown up there!!! So, I am demanding that I receive all of the proper points on my previous * purchases totaling *,*** points IMMEDIATELY and that you ALSO fix this ongoing points issue with your app and it’s failure in crediting the correct point value to purchases AND seeing all of my redeemed offers on your app as stated FORTHWITH!! Or else my next contact will be your CEO Mr. Joseph M. DePinto as well as blowing up these issues and the lack of this companies respect for their customers all over social media!!! I do hope that I have made myself clear! Thanking you in advance.
Please read above for more information!!!!
Many years now which began outside of NYC!
Again, please see main content above!!
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Please see above!!!
Customer service issue
Reported by GetHuman-niteprin
Aug 9th, 2018 - a yr ago
I have an issue with 7-Eleven too
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Seen by 15 customers so far
Similar issue to 112 others
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GetHuman-niteprin started working on this issue
Aug 9th, 2018 9:42am