I purhcased VC from a video game retailer because whenever I try to on *K it says purch...

GetHuman-sulmehdi's customer service issue with 2K Sports from August 2020

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The issue in GetHuman-sulmehdi's own words
I purhcased VC from a video game retailer because whenever I try to on *K it says purchasing VC is not available at this time, please try again later. I bought the VC from game and I put the code in through the PS Store but the VC haven't showed up on my *k account. The email for my PSN ID is Z*****@***.com and my PSN ID is Zakmehdi**. My *k in-game registration email is also Z*****@***.com. I purchased **,*** VC so that I could open * guaranteed GOAT packs in MyTeam however nearly ** hours later, they still haven't showed up.

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How Do I Recover My 2k Sports Account?How do I recover Myplayer on NBA 2K19?How do I let 2K Sports know about a problem with in-app purchases?How Do I Contact 2k Sports About a Download Problem with My Game?
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2K Sports

Customer service issue
Reported by GetHuman-sulmehdi
Aug 8th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 4352 others
0 customers following this

Timeline

GetHuman-sulmehdi started working on this issue
Aug 8th, 2020 2:13pm

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