Don’t know why my account get banned

GetHuman2963889's customer service issue with 2K Sports from May 2019

Help with my 2K Sports issue
The issue in GetHuman2963889's own words
I was trying to play the *k** but it just shows up I was banned ... I got banned and I don’t know why. I want to know how to get unbanned and at least tell me when will unbanned.
I didn’t do anything but they don’t trust me and keep ignoring my request I am furious. My English is not well so they may miss understanding my request.
They could make this right by unlock my account and apologise to me.
I’ve been *years fan of *k from *k** and I never did anything bad like glitch VC or REP. I only play with my fd in my park and I very enjoy with *k until I got banned in *k**. I want to unlock my account to let me play *k that’s all I want.
i Contact them by *k support because my English is not well enough so they may misunderstanding my meaning. So they just told me I was banned by glitch. But I didn’t do anything but they end my file by themselves and not replying me after that. After that whatever I ask them they didn’t help me, listen to me just told me I got banned and nothing they can help me.
I have an issue with 2K Sports too
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2K Sports

Ps*
Customer service issue
Reported by GetHuman2963889
May 22nd, 2019 - a mon ago
I have an issue with 2K Sports too
Not resolved
Seen by 17 customers so far
Similar issue to 6529 others
0 customers following this
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Timeline
GetHuman2963889 started working on this issue
May 22nd 7:38am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 7:49am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 7:49am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 7:49am
GetHuman2963889 shared this issue with your circles on Google+
May 22nd 7:50am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 7:51am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 7:51am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 7:51am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 8:58am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 8:58am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 11:42am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 11:42am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 11:42am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 11:53am
GetHuman2963889 indicated the issue is not fixed yet.
May 22nd 3:50pm
GetHuman2963889 indicated the issue is not fixed yet.
May 23rd 7:59am
GetHuman2963889 indicated the issue is not fixed yet.
May 23rd 4:47pm
GetHuman2963889 indicated the issue is not fixed yet.
May 24th 10:36am
GetHuman2963889 indicated the issue is not fixed yet.
May 25th 9:14am
GetHuman2963889 indicated the issue is not fixed yet.
May 25th 9:15am
GetHuman2963889 indicated the issue is not fixed yet.
May 25th 9:15am