My Career mode is not showing up. When I enter the game it his name and info doesn’t sh...

GetHuman1535265's customer service issue with 2K Sports from November 2018

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Help with my 2K Sports issue
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2K Sports doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1535265 will need to dig through the advice provided by 2K Sports, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1535265 can let us know if they help or not.
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The issue in GetHuman1535265's own words
My Career mode is not showing up. When I enter the game it his name and info doesn’t show up and neither does his full character so he’s not gaining points or saving. I really only use this to get VC for MyTeam however I’ve lost *** contracts to games not saving when they’re completed. Now my games in triple threat aren’t saving nor my weekly challenges. I had enough frustration with the glitch in the final game of the regular domination. When I contacted support of my issue they gave me * contract cards and said that’s all they can do. Not only does that not make up for my issue but it’s still an existing issue. I’m not happy with it at all. I shouldn’t have to put my own money into a game to play it because there’s an issue with the game. That’s not my fault. I would like to know how to get my games to save and I would like something for my troubles as I can’t even play the game right now or get support for it.

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2K Sports

Customer service issue
Reported by GetHuman1535265
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 570 others
0 customers following this

Timeline

GetHuman1535265 started working on this issue
Nov 10th, 2018 1:36pm

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