I’m fed up and frustrated with your company. I paid $*** for nba*k** and every week I g...

GetHuman-nradleyc's customer service issue with 2K Sports from November 2018

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Help with my 2K Sports issue
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2K Sports doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nradleyc will need to dig through the advice provided by 2K Sports, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nradleyc can let us know if they help or not.
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Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman-nradleyc's own words
I’m fed up and frustrated with your company. I paid $*** for nba*k** and every week I gotta ***** and moan to get what I paid for. If I can get the game to work is a problem in itself. All I ask is for a refund of $*** on my Xbox account and for you to remove the game. This is beyond rediculous. Just give me what I ask for (a refund) and this is over with. I get kicked out about every third game I play I’ve lost so many contracts that I finally gave up playing and like I said I don’t get what I paid for. Your business practices are horrible and you guys are robbing us who make you able to keep ripping us off year after year. Once again all I want is a refund and the game to be removed from my Xbox profile. Email back ASAP

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2K Sports

Customer service issue
Reported by GetHuman-nradleyc
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 558 others
0 customers following this

Timeline

GetHuman-nradleyc started working on this issue
Nov 9th, 2018 7:37pm
GetHuman-nradleyc shared this issue with followers on Twitter
Nov 9th, 2018 7:49pm
GetHuman-nradleyc shared this issue with your circles on Google+
Nov 9th, 2018 7:52pm