My *k card is completely broken, says I am a ** sharpshooting shot creator when in real...

GetHuman1334457's customer service issue with 2K Sports from October 2018

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The issue in GetHuman1334457's own words
My *k card is completely broken, says I am a ** sharpshooting shot creator when in reality i only have one character sharpshooting playmaker. Which is an ** please update it
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2K Sports

Customer service issue
Reported by GetHuman1334457
Oct 12th, 2018 - 2 mons ago
I have an issue with 2K Sports too
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Seen by 1 customer so far
Similar issue to 275 others
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Timeline
GetHuman1334457 started working on this issue
Oct 12th 7:36pm