*Ordet*: M**************** **Order Date: ********** **Order was returned to **andme as...

GetHuman940381's customer service issue with 23andme.com from August 2018

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The issue in GetHuman940381's own words
Get genetic profile. ... *Ordet*: M**************** **Order Date: ********** **Order was returned to **andme as undeliverable. Address: *** W Central Rd Mt Prospect, IL ***** ***Please issue a full refund, ASAP.
Never contacted me to verify my address and re-send the kits.
I need a total refund at this time. One kit was for a Christmas present, last year. Maybe I'll try again in the future
Also ordered but received an Ancestry.com profile.
Tried calling and emailing before, but could not locate my order number.
I have an issue with 23andme.com too
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23andme.com

Genetic Sample Kits
Customer service issue
Reported by GetHuman940381
Aug 1st, 2018 - 9 mons ago
I have an issue with 23andme.com too
Not resolved
Seen by 2 customers so far
Similar issue to 127 others
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Timeline
GetHuman940381 started working on this issue
Aug 1st, 2018 10:46pm