I tried to cancel my upgrade yesterday on your site. Frustrated. I would like my...

GetHuman641282's customer service issue with 23andme.com from April 2018

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The issue and preferred resolution, in GetHuman641282's own words:
The problem I ran into: I tried to cancel my upgrade yesterday on your site. Frustrated. I would like my $***. Refund.
I trust that 23andme.com will make this right and come up with a resolution that is fair.
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23andme.com

Customer service issue
Reported by GetHuman641282
Apr 30th, 2018 - 3 mons ago
I have an issue with 23andme.com too
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Seen by 3 customers so far
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Timeline
GetHuman641282 started working on this issue
Apr 30th 12:36pm