I want to pay for and order the ancestery component for someone else, but I want to pay...

GetHuman629913's customer service issue with 23andme.com from April 2018

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The issue and preferred resolution, in GetHuman629913's own words:
I want to pay for and order the ancestery component for someone else, but I want to pay for it. I can’t figure out how to do that on the website. If I put the other person’s name in, the website expects that the credit card will be attached to that person, not to me. Thanks
I trust that 23andme.com will make this right and come up with a resolution that is fair.
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23andme.com

Customer service issue
Reported by GetHuman629913
Apr 26th, 2018 - 3 mons ago
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GetHuman629913 started working on this issue
Apr 26th 1:30am