Unable to remember security question - Log into results - Unable to login

GetHuman622982's customer service issue with 23andme.com from April 2018

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The issue in GetHuman622982's own words
Log into results ... Unable to remember security question
Unable to login
Human help. * emails to you Have but resolved it
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Customer service issue
Reported by GetHuman622982
Apr 23rd, 2018 - 5 mons ago
I have an issue with 23andme.com too
Not resolved
Seen by 1 customer so far
Similar issue to 190 others
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Timeline
GetHuman622982 started working on this issue
Apr 23rd 11:57pm