DISAPPOINTED AND UPSET!

GetHuman-chevyupl's Complaint issue with 1-800-FLOWERS.COM from May 2020

Help with my 1-800-FLOWERS.COM issue
First: share to improve GetHuman-chevyupl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-chevyupl may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-chevyupl's own words
Tried to call you phone but left on hold what seemed like forever. Took the option for a return call but it never happened. ... order *W***************My mother said the flowers were beautiful when she called to thank me on Wednesday. I went by to see her today, * days later, and the majority of the flowers are wilted. I not pleased that the flowers only lasted a few days and look crappy for Mother's Day. I also tried calling you earlier today waiting a while so I used your service to call me back and no one ever did. EXTREMELY DISAPPOINTED!
I visited my mother today to see flowers that were wilted. The flowers were in her AIR CONDITIONED home. These shouldn't of wilted in less than * days.
I want another arrangement sent out immediately as I paid GOOD money for these.
Can't fix it if you don't answer your phone.
How GetHuman-chevyupl fixed the problem

We are waiting for GetHuman-chevyupl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get 1-800-FLOWERS.COM's attention and get better help faster. Tap below to get started.
Having 1-800-FLOWERS.COM issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

1-800-FLOWERS.COM

Complaint issue
Reported by GetHuman-chevyupl
May 10th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 205 others
0 customers following this

Timeline

GetHuman-chevyupl started working on this issue
May 10th 1:32am