Order number W***************Reference * **********I ordered flowers to be delivered to...

GetHuman-purplone's Complaint issue with 1-800-FLOWERS.COM from March 2020

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The issue in GetHuman-purplone's own words
Order number W***************Reference * **********I ordered flowers to be delivered to a funeral home for Saturday March * delivery (online order)*I was contacted that there was a problem with the delivery location *I called back to customer service and took care of the problem (** minute phone call)*I was then contacted again - after being told that I would only receive the requested info (confirmation of delivery address)*I call back again (** minute phone call) and straightened things out - i thought*I received another call that was totally necessary and the rep on the phone was far less than helpful - after ** minutes trying to tell the rep that he was not helpful and that I needed to speak with a supervisor, and being put on hold multiple times, the call was disconnected. I want my deliver fee refunded and a credit toward a future purchase. This kind of service is UNACCEPTABLE and my time is way too valuable to spend almost an hour on ordering a flower delivery

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1-800-FLOWERS.COM

Complaint issue
Reported by GetHuman-purplone
Mar 5th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 21 others
0 customers following this

Timeline

GetHuman-purplone started working on this issue
Mar 5th, 2020 6:38pm

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