eHarmony Help Pages
eHarmony Customer FAQ, Forum, and Online Help Desk
eHarmony Help @ help-singles.eharmony.comCustomer Help
- It takes an average of 10 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 2:15pm.
- Common topics include Account Access, Account Setup, Refund a Charge, Update Account Info, Cancel Subscription, and more.
Help for your specific problem
Start typing out the reason you want to get in touch with eHarmony. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent eHarmony help topics searched
My issue is I’m a member and every time I login in do you want me to rejoin and since I...
Site is the worst I've ever encountered. No help whatsoever, nonworking phone numbers...
I have paid for a full year and yet no responses....I tried to chat and yet you want me...
Incident ******* which was resolved last week has reoccurred again and I need immediate...
I am asking all social media sites to please educate themselves about the danger of Nar...
On march **, ****, i was purchasing a * month subscription at **% off for the amount o...
YOUR company is improperly putting me on Collections notice after I have stopped usin...
My payments won't go through already texted for help and it didn't help, really frustrated
Hey, I’m Lindsay I want to cancel since I signed up. You guys keep charging my credit c...
I called customer care last night and had an appalling experience with a guy who could...
I have an eHarmony account and I think it was hacked. Someone got on there and changed...
Ok so I have contacted you already by by email I need to know how to actually contact y...
Dear E harmony**I want to pay my bill of **$ with a Bank transfer because you closed my...
Not receiving verification code for eHarmony in my mailbox
You are now requesting that I RENEW my membership. My membership has been prepaid on mo...
Will EH not be supported in S. Africa begining in Feb ****?
Connected with a male eH user. Turns out, he was not who he said he was. Surprise. He h...
eHarmony Online Help at help-singles.eharmony.com - Info & Stats
Help desk addresshttps://help-singles.eharmony.com/app/home
Department you interact withCustomer Service
Help desk hoursMon-Fri 6am-midnight PST
What is the busiest time for help2:15pm
Average turnaround time10
Rank amongst all ways to reach them2
Other means of communicationemail, web
Communication customer rating66%
Quality of help rating64%
Votes for online help369
When this was last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
eHarmony Help Pages: What to Know
This is the eHarmony help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for eHarmony's best customer help page or faq or forum, this is the best entry point according to 85,188 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help-singles.eharmony.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from eHarmony agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting eHarmony: General Information
eHarmony does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with eHarmony using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like eHarmony.
Do eHarmony and GetHuman work together?
GetHuman has no relationship with eHarmony and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.