eHarmony Customer Service

Contact eHarmony & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about eHarmony. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting eHarmony, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

eHarmony: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for eHarmony.
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Click below to show 2 more questions, answers, and complete guides to common eHarmony customer support problems.

Contacting eHarmony customer support

Below you can compare and contrast the 2 ways to contact eHarmony by looking at which ones are the fastest and which ones other customers recommend the most for solving eHarmony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact eHarmony across the following channels: Email, Web.

Phone number / contactWaitVotes
support@eharmony.com
Customer Service
< 22 hrs927
Online Help at help-singles.eharmony.com
Customer Service
< 10 hrs2435

Recent reasons customers contacted eHarmony:

My credit card number has changed! I am waiting for the new card and number for it to c...
Hi I saw Eharmony in my Facebook today and signed up for it in the website but after I...
Good day, for some season my eHarmony profile is not been active and this is my first t...
Am trying to fill in my height and they are telling me error
Hi there, I just realised that I have entered my height incorrectly. I’m ***cm but I ha...
Do you have a * month subscription? How much is it? I don't want to do * or * month sub...
What happened to my account??
Hi Mark Neumann l join on webs day l can’t login again l need to know password or restart
I can't use my work email for my e-harmony account, it always blocks anything i open fr...
Cancel subscription immediately
Can’t get into account by email or password. Want a refund asap.
I deleted a contact by accident, how do I get him back?
You took money out of my account in the sum of **.** for April and May. I didn't join y...

Help me with my issue

Does GetHuman work with eHarmony?

GetHuman does not work with eHarmony's customer support operations, directly or in any other way. GetHuman has no partnership or relation to eHarmony at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check eHarmony's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How does eHarmony's matching algorithm work?
Solutions to common issues

Contacting eHarmony at a Glance

eHarmony has no phone number
eHarmony has no chat option
eHarmony has 1 customer emailBEST
eHarmony has 1 help forum
eHarmony has no twitter handle
eHarmony has no facebook page
Contact information overview

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