Vodafone (UK) Help Pages
Vodafone (UK) Customer FAQ, Forum, and Online Help Desk
Vodafone (UK) Help @ support.vodafone.co.ukCustomer Help
- It takes an average of 38 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 3:45pm.
- Common topics include Technical support, Change plan, Cancel order, Payment arrangement, Account access, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Vodafone (UK) and talking to a real human being instead of searching their help site for answers.
Recent Vodafone (UK) help topics searched
Hi, **My name is Kimberley Fox and my account number is ************I have a bit of a s...
The broadband speed is *.**MBPS download speed*and Upload is *.**These are very poor...
I no longer have a contract with vodaphone, the direct debit for the internet was cance...
My mobile number is ***** *** *** and I live in Radlett. I have recently been diagnosed...
Hi,**I write to you in utter disgust at what you have done.**I traded in my mobile phon...
Regarding mobile phone number ***** *** ***:- **When my iPhone * contract ended this mo...
I bought a top up voucher Tuesday the *th September. I have only sent two very brief me...
Good morning**Hope that you are well**I bought a sumsang phone from Vodafone in London...
*hrs **mins to speak to Vodafone Customer Services.,most of which I spent on Live Chat...
Order number WEB-**************** * *Device Plan reference number: ***********Samsung S...
hi I am writing with regards to an email I sent at the beginning of august, in October...
My pay as you go card expired without warning, even with a small credit on there. I am...
New customer here, not yet connected for broadband. Question - when searching for best...
I got a Huawei tablet from Carphone warehouse in Washington Tyne and wear it was a Voda...
I have been trying to buy a new phone and update my SIM, Was told to go to the shop, wa...
Dear Vodafone Complaints Direction,**Our Company, a customer of Vodafone (Panafon) in G...
Went into vodafone store to get help with mobile data and while there an adviser offere...
Vodafone (UK) Online Help at support.vodafone.co.uk - Info & Stats
Help desk addresshttps://support.vodafone.co.uk/?usertype=Consumer
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:45pm
Average turnaround time38
Rank amongst all ways to reach them2
Other means of communicationphone, web, twitter
Communication customer rating74%
Quality of help rating59%
Votes for online help548
When this was last updatedMon Apr 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0333-304-0191
Vodafone (UK) Help Pages: What to Know
This is the Vodafone (UK) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Vodafone (UK)'s best customer help page or faq or forum, this is the best entry point according to 14,244 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0333-304-0191) which we show above. Sometimes when you dig through the various help topics and volumes on support.vodafone.co.uk, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Vodafone (UK) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Vodafone (UK): General Information
Vodafone (UK) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Vodafone (UK) using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0333-304-0191 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Vodafone (UK).
Do Vodafone (UK) and GetHuman work together?
GetHuman has no relationship with Vodafone (UK) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.