VRBO Help Pages

VRBO Customer FAQ, Forum, and Online Help Desk

VRBO Help @ help.vrbo.com
Customer Help
  • It takes an average of 20 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3pm.
  • Common topics include Update Account Info, Refund a Charge, Cancel Booking, Listing Not Showing, Find Reservation, and more.
Since there is a phone number available, we have to recommend calling VRBO and talking to a real human being instead of searching their help site for answers.

Recent VRBO help topics searched

I’m in a panic!!! *I’m showing a reservation for today and I currently have guests in m...
Hi !*I am booking a condo in Florida from your site and it looks like it is in Canadian...
I lost my vrbo confirmation number. my email is not working. I paid for * days in Sant...
I can't login to my account, plus I need to check my reservations
I received and email from the owner * day prior to my arrival asking me to cancel becau...
My reservation has been cancelled, which shows in a series of emails and on the VRBO we...
dates are not freeing from a cancelled booking please help asap call me ********** date...
Unit was sold and booking canceled without telling us
I have cancel a holiday three and a half weeks ago through VRBO and still there has bee...
We arrived at the property and the place is not available.
HI*I*ve paid for a loft in Buenos Aires between January, *nd and January **th, ****. T...
I want to make some changes and I can’t figure out how the heck to do it I need to fast...
Hi, my calender show block date and reservation, but still get some reservation on thes...
I wondered if Joe McLaughlin's property on lake norman in Terrell, NC is still being re...
When will we be receiving information about our upcoming rental? The reservation numbe...
Homeaway *******ha*Jul **–**, *****Check in*Jul **, *****Check out*Jul **, *****Duratio...
Owner sold unit and cancelled with no assurances from New owner of commitment to renters.

VRBO Online Help at help.vrbo.com - Info & Stats

Help desk addresshttp://help.vrbo.com/contact
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time20
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating76%
Quality of help rating88%
Votes for online help208
When this was last updatedTue Mar 26 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-228-3145

VRBO Help Pages: What to Know

This is the VRBO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for VRBO's best customer help page or faq or forum, this is the best entry point according to 46,134 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-228-3145) which we show above. Sometimes when you dig through the various help topics and volumes on help.vrbo.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from VRBO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting VRBO: General Information

VRBO has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with VRBO using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-228-3145 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like VRBO.

Do VRBO and GetHuman work together?

GetHuman has no relationship with VRBO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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