The Gap Help Pages

The Gap Customer FAQ, Forum, and Online Help Desk

For Customer Care
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The Gap doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent The Gap help topics searched

i just found a GAP store credit check for $**.**, check number*credit number...
I have been on hold for an hour and yet to ensure connected to an agent to resolve a re...
I received an email today from The Gap which had an offer that said (verbatim...
Product didn’t arrive
I put the wrong address on my order and I need to change it, order number is TWGQ*W*
I put the wrong address on my order. The Order number is TWGQ*W* and I would like to ch...
Was on hold for over an hour then was disconnected on phone call to GAP. I want an adj...
ASHLEY PATRICK**** *TH ST*BROOKLYN, NY *******DOES NOT LIVE AT *** *TH ST.**CORRECT ADD...
I was trying to update my shipping address*But the agent said my order was already ship...
i need to change the address
I bought a gap ecard on amazon and it has * balance.*Order r ****-*******-*******
I bought a gap e card on amazon but it has * balance. Order number...
Hi there, I have a Gap bucks rewards that just expired on **********. I had misplaced i...
Online return option not available
I recently visited the Montgomery, AL Gap to store when I noticed they were having a cl...
Did an online purchase on Black Friday that hasn’t come
cannot locate order number

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The Gap Help Pages: What to Know

The The Gap help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for The Gap to share, but we can point you in the right direction. In the last 12 months, 498 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for The Gap customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, The Gap has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Returns. Hopefully, The Gap will build a web-based presence soon to address common problems and questions. Given that The Gap does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting The Gap: General Information

The Gap doesn't have an online help desk for customer service, but you can call them on the phone. In total, you can communicate with The Gap using 4 different media: phone, facebook, twitter, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-427-7895 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like The Gap.

Do The Gap and GetHuman work together?

GetHuman has no relationship with The Gap and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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