Sanuk.com Customer Service

Phone Number & Contact Information

855-467-2685
Toll-free·Calls Customer Service·Most popular Sanuk.com number
Q:How do I get a live human at Sanuk.com?
A:Press 0
Q:Does Sanuk.com offer 24 hour customer service?
A:Not at this number; hours here are Mon-Thurs: 8:00 am to 11:00 pm, Friday: 8:00 am to 11:30 pm, Saturday: 9:00 am to 8:00 pm, Sunday: 10:00 am to 8:00 pm. The least busy day is Monday, and the most busy day is Wednesday. Details
Q:How long will I have to wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Wednesday, and the shortest are on Friday.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Sanuk.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0
Below are some clips we've found from Sanuk.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"If you are calling about a manufacturer warranty, press five. For all other questions, please press six.
Thank you for contacting Sunook. Please listen closely to ensure your call is routed to the appropriate representative If you have your order number and would like to track your package, please press one.
If you're calling to cancel an order for an item that is now on back order, press two, and we will send you a text to complete your request."
Excerpt from a call with Sanuk.com
Tuesday, February 20, 2024 9:52 PM

What are the hours and when should I call?

Sanuk.com operates the call center for this 855-467-2685 phone number Mon-Thurs: 8:00 am to 11:00 pm, Friday: 8:00 am to 11:30 pm, Saturday: 9:00 am to 8:00 pm, Sunday: 10:00 am to 8:00 pm. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 101 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sanuk.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sanuk.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sanuk.com is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 101 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call Sanuk.com is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sanuk.com staffs the call center well on Monday.

More Ways to Contact Sanuk.com Customer Service

There are of course other ways to contact Sanuk.com customer service besides the phone. Below we list the best ones, by medium.
Live Chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Sanuk.com provides this option.

Conclusion and closing notes

This is Sanuk.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Sanuk.com agent. This phone number is Sanuk.com's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-467-2685 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Sanuk.com first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Sanuk.com has 1 phone number. It's not always clear what is the best way to talk to Sanuk.com representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Sanuk.com. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Sanuk.com. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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