Progress Energy (NC & SC) Customer Service

Contact Progress Energy (NC & SC) & solve common issues

Use Progress Energy (NC & SC)'s Phone Number

Progress Energy (NC & SC)'s customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Progress Energy (NC & SC). Below you will also find the phone and non-phone-based contact information we've gathered.

Progress Energy (NC & SC): top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Progress Energy (NC & SC).
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Click below to show 4 more questions, answers, and complete guides to common Progress Energy (NC & SC) customer support problems.

Contacting Progress Energy (NC & SC) customer support

Below you can compare and contrast the 3 ways to contact Progress Energy (NC & SC) by looking at which ones are the fastest and which ones other customers recommend the most for solving Progress Energy (NC & SC) customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Progress Energy (NC & SC) across the following channels: Phone, Email, Web.

Phone number / contactWaitVotes
800-452-2777
Customer Service
11 mins44
ncng.support@pgnmail.com
Customer Service
< 2 hrs15
Online Help at duke-energy.com
Customer Service
< 2 hrs74

Does GetHuman work with Progress Energy (NC & SC)?

GetHuman does not work with Progress Energy (NC & SC)'s customer support operations, directly or in any other way. GetHuman has no partnership or relation to Progress Energy (NC & SC) at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Progress Energy (NC & SC)'s own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Progress Energy (NC & SC) at a Glance

Progress Energy (NC & SC) has no chat option
Progress Energy (NC & SC) has 1 customer email
Progress Energy (NC & SC) has 1 help forum
Progress Energy (NC & SC) has no twitter handle
Progress Energy (NC & SC) has no facebook page
Contact information overview

Answered on this page:

Are there any rebates or incentives for energy-saving upgrades?
How do I report a power outage?
What payment options are available?
Solutions to common issues

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