Nike Inc. Help Pages

Nike Inc. Customer FAQ, Forum, and Online Help Desk

Nike Inc. Help @ help-us.nike.com
Customer Help
  • It takes an average of 52 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 3:15pm.
  • Common topics include Returns, Cancel order, Change order, Track order, Complaint, and more.
Since there is a phone number available, we have to recommend calling Nike Inc. and talking to a real human being instead of searching their help site for answers.

Recent Nike Inc. help topics searched

I purchased my daughters cleats in August of this year through a local soccer specialty...
Hi ,**I have bought nike shoe from S Pm lifestyles Marathalli , Bangalore on...
I purchased a pair of Nike Hypervenom * Elite Firm Ground soccer cleats for $**** and t...
Being a single mom I've never really been able to afford to buy my daughter Nike tennis...
First let me say I have not purchased nor will I purchase a Nike product in the future...
Went to a local sneaker store* Sportsmart in Baltimore, MD. On Monday they posted they...
I’ve just done it! I have thrown out my Nike gear, and will purchase no more.*Your dec...
what a shame ! i wear nike products ****rts sneakers underwear socks everything nike...
Shame, shame on you for supporting a person who kneels for the national anthem and flag...
I was charged ***.** to my account Monday August **th. I called and spoke with one of y...
I ordered cleats for my son, first they were delivered to the wrong address, then we re...

Nike Inc. Online Help at help-us.nike.com - Info & Stats

Help desk addresshttp://help-us.nike.com/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time52
Rank amongst all ways to reach them5
Other means of communicationphone, chat, web
Communication customer rating70%
Quality of help rating91%
Votes for online help42
When this was last updatedSat Apr 13 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-379-6453

Nike Inc. Help Pages: What to Know

This is the Nike Inc. help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Nike Inc.'s best customer help page or faq or forum, this is the best entry point according to 3,204 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-379-6453) which we show above. Sometimes when you dig through the various help topics and volumes on help-us.nike.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Nike Inc. agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Nike Inc.: General Information

Nike Inc. has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Nike Inc. using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-379-6453 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Nike Inc..

Do Nike Inc. and GetHuman work together?

GetHuman has no relationship with Nike Inc. and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Nike Inc. Contact Info

Other Company Help Desks

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!