Online Help

National Grid Customer Service

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They call you instead

First, go to https://nationalgrid-massachusetts.custhelp.com/app/ask/p/33,36/Online customer service submission form

In general, help is available at this help page for: customer problemssupportcustomer careissuesquestionsbillingsalescustomer service

This page by the numbers

avg responseunknown
available24 hours, 7 days
SERVESNational Grid Customers
RANK#1 help page
RANK OVERALL#4 overall

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