Lyft Help Pages
Lyft Customer FAQ, Forum, and Online Help Desk
Lyft Help @ lyft.comCustomer Help
- It takes an average of 38 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 10:45am.
- Common topics include Dispute a Charge, Left Something In Ride, Problem With the App, Problem With a Ride, Deactivated Account, and more.
Help for your specific problem
Start typing out the reason you want to get in touch with Lyft. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent Lyft help topics searched
iM NOT GETTING PAID PLEASE CALL ME *** *** ****
I lost my phone that was connected to my account and I'm trying to get a ride
I am not receiving the emails you are allegedly sending. *****@***.com. I need a receipt
I canceled a ride on Sunday **th October because I made a mistake by putting the pickup...
I left my phone in the lyft car and I want it back, of course.**This is in Round Rock...
I need to know if I take a cab to target will they wait ** min for me and if there a ch...
Cost from Markham to Billy Bishop Airport , Toronto Island downtown???
I payed for a Lyft never got the Lyft in never got my money back
You said that my cards were invalid and they’re not because I’m able to use them for ot...
I want to change my credit card
You have a driver who is under the influence of heroin. I wish to remain anonymous. Af...
I would like to know if the trip from Hialeah, Florida, to Palm Coast, florida has more...
I need earnings information for my mortgage company and do not know how to access that...
I need earnings info for my mortgage company
How can I get in touch with the finance department to get information I need for **** i...
How can activate my lyft driver account
Reference ****** for today had to cancel appt no one picked me up please let me know why
Lyft Online Help at lyft.com - Info & Stats
Help desk addresshttps://www.lyft.com/help/contact/passenger
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time38
Rank amongst all ways to reach them1
Other means of communicationweb, twitter
Communication customer rating82%
Quality of help rating65%
Votes for online help2,074
When this was last updatedSat Apr 13 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Lyft Help Pages: What to Know
This is the Lyft help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lyft's best customer help page or faq or forum, this is the best entry point according to 564,714 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on lyft.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lyft agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Lyft: General Information
Lyft does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Lyft using 2 different media: web, twitter. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lyft.
Do Lyft and GetHuman work together?
GetHuman has no relationship with Lyft and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.