Lord & Taylor Help Pages
Lord & Taylor Customer FAQ, Forum, and Online Help Desk
Lord & Taylor Help @ lordandtaylor.comCustomer Help
- It takes an average of 4 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 9:30am.
- Common topics include Returns, Cancel order, Change order, Track order, Complaint, and more.
Help for your specific problem
Start typing out the reason you want to get in touch with Lord & Taylor. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent Lord & Taylor help topics searched
I returned a dress that had a flaw and was defective when it arrived. Customer service...
I just ordered a dress with the wrong size. I need to change my order
I purchased a dress from LORD and Taylor on line in October. The dress have holes in i...
My name is Ilya Starr. I am professional retail manager . On February second around no...
My name is Ilya Starr. I am professional retail manager since ****. *On February *nd ar...
I want to pay $** on my L&T credit card. It is due and cannot pay it on-line. *I have t...
I need full balance on my Lord and Taylor account
Mahshid Salehi ******@***.com**Sat, Dec **, *:** PM (* days ago)*to customercare.other...
I have a Lord & Taylor gift card and how can I use it to buy a item on your website?
I have a $!** gift card can I get my money back or use in another store
I have a claim number ******. This has been for about a month and ***. Last time I ca...
Ordered Karen Kane Botonical print tie front top. Did not receive it but got someones...
i am a long time customer and I just received a coupon for $**.** off with a promo cod...
Disputed transactions are still appearing in credibcard bill. Very bad customer experience
Hello I have a gift card and I was waiting for an email back from somebody it never rec...
I have not got part of my order * ************.Calvin Clein Steel Regular-Fit Non-Iron...
help with obtaining info on deceased employee life insurance policy
Lord & Taylor Online Help at lordandtaylor.com - Info & Stats
Help desk addresshttps://lordandtaylor.com/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time4
Rank amongst all ways to reach them1
Other means of communicationweb, chat, email
Communication customer rating62%
Quality of help rating93%
Votes for online help67
When this was last updatedMon Apr 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Lord & Taylor Help Pages: What to Know
This is the Lord & Taylor help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lord & Taylor's best customer help page or faq or forum, this is the best entry point according to 1,818 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on lordandtaylor.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lord & Taylor agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Lord & Taylor: General Information
Lord & Taylor does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Lord & Taylor using 3 different media: web, chat, email. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lord & Taylor.
Do Lord & Taylor and GetHuman work together?
GetHuman has no relationship with Lord & Taylor and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.