JustAnswer Help Pages
JustAnswer Customer FAQ, Forum, and Online Help Desk
JustAnswer Help @ justanswer.comCustomer Help
- It takes an average of 69 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 1pm.
- Common topics include Setup service, Service problem, Cancel service, Change plan, Overcharge/Strange charge, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling JustAnswer and talking to a real human being instead of searching their help site for answers.
Recent JustAnswer help topics searched
Mi nombre: Julio Augusto Ponce Schmiedecke. El problema reside que en mayo de este a*o...
Trying to cancell my just answer account. Followed all the steps that Cleveland asked b...
I had a legitimate issue and was forced to provide my cc* to proceed. I thought c for...
hice una pregunta, me ayudaron ,pague, ...y ahora veo al mes siguiente que me me siguen...
Hi, went on the site on August *, **** to ask about a illegal eviction. Paid the *.** o...
I an doing my tax using Turbo Tax - electronic filing which failed on an error wih the...
Back on Jan. *, ****, I called Just Answer because my **-year-old husband was having di...
I need the link to get ahold of the Facebook technicians again. Somehow I've been block...
Servicio al Cliente ******@***.com* escribi*:*Estimado Usuario,**Desde JustAnswer lamen...
Yo no tengo cuenta en esta empresa y hace * meses que me vienen descontando*Borren mis datos
Quiero que me devuelvan mi dinero se cobraron *** pesos y yo no pedi ningun servicio, q...
I want to cancel my service I no longer need this service please cancel ASAP
quiero cancelar mi subcripcion hace * meses he mandado emails y todavia no lo hacen.Porque?
There was something that popped up online and it says you get five dollars for it and e...
I would like to cancel auto renew ***there was a charge on my credit card when I didn't...
I'm having a lot of trouble with JustAnswer.com.*They're saying they can't find my acco...
JustAnswer Online Help at justanswer.com - Info & Stats
Help desk addresshttps://www.justanswer.com/help/contact-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time69
Rank amongst all ways to reach them3
Other means of communicationphone, email, web, chat
Communication customer rating77%
Quality of help rating86%
Votes for online help49
When this was last updatedMon Apr 15 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-984-6742
JustAnswer Help Pages: What to Know
This is the JustAnswer help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for JustAnswer's best customer help page or faq or forum, this is the best entry point according to 1,272 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-984-6742) which we show above. Sometimes when you dig through the various help topics and volumes on justanswer.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from JustAnswer agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting JustAnswer: General Information
JustAnswer has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with JustAnswer using 4 different media: phone, email, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-984-6742 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like JustAnswer.
Do JustAnswer and GetHuman work together?
GetHuman has no relationship with JustAnswer and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.