Ikea Help Pages
Ikea Customer FAQ, Forum, and Online Help Desk
Ikea Help @ ikea.comCustomer Help
- It takes an average of 52 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 9am.
- Common topics include Wrong Item received, Item missing, Refunds and returns, Cancel order, Contact customer support, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Ikea and talking to a real human being instead of searching their help site for answers.
Recent Ikea help topics searched
My name is Samantha Gurney, I live in Newport, South Wales.*On Tuesday **th April mysel...
I would like to share my experience in your foodhall. I am * months pregnant and visite...
I would like to change a delivery date on an order?
Last year I purchased quite a substantial amount of furniture from St Louis IKEA. *Whic...
Hello! We bought the table model Micke on Dec **, ****. We opened the box and decided t...
Can I stack ikea kallax , * cubby on on top of the other , horizontally?
Ik heb een keuze voor een kledingkast Kleppstad, art.nr. ******.**, met schuifdeuren...
Sehr geehrte Damen und Herren, **meine Name ist Daniel Lechner, meine Adresse ist die H...
I ordered a $** gift card on ******** order *CNDU*PFPXT and I haven't received it yet...
I just unwrapped a TOFTBYN mirror ****.***.**. The instructions make it look like the...
Need to speak to someone about bed frame
How can I order a White Harlander sofa *I have been trying to purchase one for years*Al...
I'm attempting to order spare parts on Ikea.com and when it comes to entering my phone...
Stoughon MA detolf white qty *
Guten Tag, *ich wollte gerne Das Sofa Stockholm mit Stoffbezug dunkelblau bei Ihnen bes...
Under counter lights will no turn off and I have replaced the battery in the remote.
I have placed an order yesterday under reference ********** for a Lauter Floor Lamp in...
Ikea Online Help at ikea.com - Info & Stats
Help desk addresshttps://www.ikea.com/us/en/customer-service/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time52
Rank amongst all ways to reach them3
Other means of communicationphone, web, chat
Communication customer rating49%
Quality of help rating78%
Votes for online help4,142
When this was last updatedTue Apr 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-888-4532
Ikea Help Pages: What to Know
This is the Ikea help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Ikea's best customer help page or faq or forum, this is the best entry point according to 142,806 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-888-4532) which we show above. Sometimes when you dig through the various help topics and volumes on ikea.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Ikea agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Ikea: General Information
Ikea has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Ikea using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-888-4532 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Ikea.
Do Ikea and GetHuman work together?
GetHuman has no relationship with Ikea and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.