Online Help

DirecTV Customer Service

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First, go to https://support.directv.com/app/askOnline customer service submission form

In general, help is available at this help page for: customer problemssupportcustomer careissuesquestionsbillingsalescustomer service

This page by the numbers

avg response100 mins
available24 hours, 7 days
SERVESDirecTV Customers
RANK#1 help page
RANK OVERALL#6 overall

Other useful info

888-494-0894New Customers888-858-0822Deals & packages877-318-2092Moving / address change