Classmates.com Help Pages
Classmates.com Customer FAQ, Forum, and Online Help Desk
Classmates.com Help @ classmates.comCustomer Help
- It takes an average of 31 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 2:15pm.
- Common topics include Refund, Update Account Info, Recover Account, Problem With the App, Cancel Account, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Classmates.com and talking to a real human being instead of searching their help site for answers.
Recent Classmates.com help topics searched
I signed up for * months and still can't see who visited my profile. I also can't find...
I have a wrong name on the account and the email must have been typed incorrectly becau...
Looking for yearbook for St. Mary of Chicago, ****, closed in ****
Yearbook for St. Mary of Chicago,****
Someone posted a picture of me on classmates with some personal information of mine
Someone put my picture up and put false information that I’m in a relation ship with so...
I would like to join classmates.com however cannot speak to anyone to get it to work on line.
******* call me. I don’t text. ***-***-****
I subscribed for the three months. It's not up yet. Don't want the subscriptions and th...
Yes, I went to Robert e lee high school in Houston, but it shows me in San Antonio. am...
I located a classmate, DAVID BEAN, on your site. was happy to do so. I requested he con...
PLEASE PLEASE SOMEONE NEEDS TO CALL ME IVE BEEN HOLDING ON FOR ABOUT **minsPLEASE I WOU...
I am from the class of ****. And yet you constantly send me emails about purchasing my...
I’m cancelling my membership & received an email that was confusing! I was on auto rene...
Classmates.com Online Help at classmates.com - Info & Stats
Help desk addresshttp://www.classmates.com/search/help/index?miscj=PersistentHeader
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time31
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating93%
Quality of help rating72%
Votes for online help671
When this was last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number206-301-5700
Classmates.com Help Pages: What to Know
This is the Classmates.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Classmates.com's best customer help page or faq or forum, this is the best entry point according to 24,066 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (206-301-5700) which we show above. Sometimes when you dig through the various help topics and volumes on classmates.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Classmates.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Classmates.com: General Information
Classmates.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Classmates.com using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 206-301-5700 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Classmates.com.
Do Classmates.com and GetHuman work together?
GetHuman has no relationship with Classmates.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.