Boots Help Pages

Boots Customer FAQ, Forum, and Online Help Desk

Boots Help @ boots.com
Customer Help
Average time to fix: (68 hours)
Busiest time: 1pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Boots help topics searched

How to reserve an item online from your store
I can't complete an order because the computer changes the delivery address to the bil...
I want to find out if I need a face moisturiser
Hi I am a disabled shopper who gets out infrequently *My question is *Will boots be doi...
I want to know about the best shampoo and conditioner for my hair as my hair is straigh...
On **th March I bought a throw away camera on sale. I returned it as it was faulty and...
Good Morning,**I am writing to you about an Boots.com order which I part-returned howev...
I'd like to complain about the service I received in Boots Harrow yesterday .*Items pri...

Get help with my issue

Boots Online Help at boots.com - Info & Stats

Help desk addresshttp://www.boots.com/en/Help/Contact-Us/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time68
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating83%
Quality of help rating64%
Votes for online help72
When this was last updatedWed Jun 09 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number08450 708090

Boots Help Pages: What to Know

This is the Boots help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Boots's best customer help page or faq or forum, this is the best entry point according to 108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (08450 708090) which we show above. Sometimes when you dig through the various help topics and volumes on boots.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Boots agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Boots: General Information

Boots has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Boots using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 08450 708090 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Boots.

Do Boots and GetHuman work together?

GetHuman has no relationship with Boots and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!