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American Home Shield Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for American Home Shield.

What is the deductible for service requests? The deductible for service requests with American Home Shield varies depending on the plan you have selected. The company offers three... Read more

Is there a limit on the number of service requests I can make? There is no limit on the number of service requests you can make with American Home Shield. We understand that unexpected breakdowns... Read more

How quickly can I expect a service provider to be assigned to my request? At American Home Shield, we understand the importance of a prompt response when it comes to your service request. Upon submitting your... Read more

What if I'm not satisfied with the service provided by the contractor? If you are not satisfied with the service provided by the contractor, American Home Shield (AHS) has a solution for you. AHS aims to... Read more

Can I transfer my American Home Shield warranty to a new homeowner? Yes, you can transfer your American Home Shield warranty to a new homeowner. When selling your home, you can transfer your warranty... Read more

Can I cancel my American Home Shield warranty? Yes, customers have the option to cancel their American Home Shield warranty. However, it is important to review the terms and conditions... Read more

What is American Home Shield? American Home Shield is a leading provider of home warranty plans and services in the United States. With a history spanning more than... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common American Home Shield customer support problems.

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Recent reasons customers contacted American Home Shield:

Our stove went out Christmas Eve an we had to purchase a new stove an we are trying to...

I put in today and online Trade Service and my credit was charged for the service fee...

I have an account there and I need to make sure they do not take a payment until the fi...

I have not had a contractor come as promised yesterday, nor again today. I NEED my dish...

Today we waited from * to *:** for our service tech to show up. We just got a call th...

I need to speak with a supervisor. I'm a real estate broker who has recomended you guys...

Following up on email to Holly schettler. Tech came out today but failed to resolve iss...

Haven't been able to get through and heat keeps going out on furnace. Have broken meta...

Open order for my order - need an electrician, as it’s the outlet

Hi, We have been trying to get our ac unit repaired since I filed a claim with ahs on O...

robot voice loops and i am trying to speak to someone because I was double billed

My A*c unit need to be work on !!

ive been having an issue with my ac on hot days has turned off twice in last week...

My contract *: **********My Central A*C unit went out on or about July **, ****. I con...

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Does GetHuman work with American Home Shield?

GetHuman does not work with American Home Shield's customer support operations, directly or in any other way. GetHuman has no partnership or relation to American Home Shield at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check American Home Shield's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!