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Air Miles Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Air Miles.

Are there any blackout dates or restrictions when redeeming Air Miles for flights? No, there are no blackout dates or restrictions when redeeming Air Miles for flights. We understand the importance of flexibility for... Read more

Can I transfer my Air Miles to someone else? Yes, you can transfer your Air Miles to someone else. Air Miles allows its members to transfer their earned miles to family members... Read more

What is the expiry date for my Air Miles? The expiry date for Air Miles depends on the specific program and can vary. As of December 31, 2016, Air Miles introduced a new policy... Read more

What Can I Purchase with My Air Miles? Deciding how to spend your Air Miles can be difficult due to a wide variety of accessible bonus offers. Therefore, you can easily waste... Read more

How Do I Reset My Air Miles Password? Subscribers need their Air Miles PIN to sign in, use the IVR, and unlock their Cash Account. If you forgot your PIN, go to the Reset... Read more

How Do I Get a Replacement Air Miles Card? If you have an Air Miles card and you need to get a replacement, you can contact customer support and provide your collector number... Read more

Can I combine Air Miles with other loyalty programs? Yes, Air Miles can be combined with select partner loyalty programs. Air Miles has partnerships with various companies, allowing members... Read more

There's more!

Click below to show 4 more questions, answers, and complete guides to common Air Miles customer support problems.

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Recent reasons customers contacted Air Miles:

Hi, My name is Duan Wang. Have booked a round trip with airmiles from Saskatoon to New...

This card is in my husband's name- Warner French. I want to use some of the cash reward...

Want to book flight and hotel having problem doing this did call the *-** number four...

I need my old Air Miles tranferred I have lost a lot of points because it isnt in new system

DUE TO STORM, FLIGHT CANCELLED AND NEED POINTS REINSTATED

J'ai demand* une carte de cr*dit BMO World Elite Airmiles en novembre **** et selon la...

My wife was in emergency room and she is diagnosed with pneumonia. This is an unexpect...

looking for history of account usage ***********

I would like to change all my air miles towards free groceries.*No travel air miles*Hop...

lost air miles card do not number on caed

Air Miles Confirmation * GK*VN****I am travelling on Dec ***** to California*Everything...

Lost my air Miles card Need replacement.

Want to know what was purchased with my air miles point . One was about **** and the ot...

I would like to update my address and how ?*My Air Miles Card * ******* ****

Need to modify a flight. Put in request for call back. Received call back prompt, been...

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Does GetHuman work with Air Miles?

GetHuman does not work with Air Miles's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Air Miles at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Air Miles's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!