Xiaomi Customer Support on Facebook
Contacting Xiaomi customer service via Facebook or Messenger
Not on Facebook or Messenger
For Customer Service
Xiaomi can be tricky to reach, so in addition to contact information, we have compiled answers and step-by-step guides for the most popular problems reported by customers.
Recent reasons others searched for Xiaomi on Facebook
Hello. I want to know if I have photos and videos on someone's phone. He is using redmi...porque aparece disney plus incompat*vel?*tenho o melhor celular, j* fiz todas as config...I have a mi box, a couple of days it was working perfectly until It required me to upda...I have mi band * and it dosen't vibrate in all the occasions that correspond and also i...Using Redmi Note * bought in PRC, now in NZ.*I cannot connect to Google play services...In Contact new entries space bar is not working, when typing name space button is not workingThe company Xiaomi is not following any business protocol in providing post sale servic...Hello, I have a problem with my redmi k** pro, it turns out that I send a message that...**** ****** ***** **** redmi note * probuenos dias, me compre hace * meses la TV *K UHD **" y desde hace * dias no se escuchan...Bonjour,**J'ai command* un telephone au mois de mars, il est toujours en chemin sur le...Updated my phone to android ** and the battery is draining soo fast! The performance is...Tengo el xiaomi mi a* lite En resumen, el m*vil me parece un terminal bonito, con un bu...This is the second time that I send my problem, they still do not give me a solution, m...Hola...* Me e quedado sin bater*a.. A continuaci*n e puesto el tel*fono a cargar, sale...i am old user of xiaomi phone , this is *rd time i bought again xiaomi,although i am no...Xiaomi Customer Service via Facebook: The Breakdown
Xiaomi does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Email Xiaomi instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Xiaomi over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.
Contacting Xiaomi in General
Believe it or not, this Facebook page is the only way we know of to communicate with Xiaomi. Which doesn't bode well for trying to get a customer issue addressed. Fear not: viewing this page will trigger one of the GetHuman research staff to dig harder for other ways to contact Xiaomi besides this. The best way to talk to customer care, according to other Xiaomi customers, is the service.us@xiaomi.com option we show above. If you know of other ways to reach Xiaomi that we haven't talked about here already, please let our research team know. Or if you think that Xiaomi has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.