Wikipedia Customer Service

Contact Wikipedia & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Wikipedia. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Wikipedia, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Wikipedia: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Wikipedia.
There's more!
Click below to show 1 more questions, answers, and complete guides to common Wikipedia customer support problems.

Contacting Wikipedia customer support

Below you can compare and contrast the 3 ways to contact Wikipedia by looking at which ones are the fastest and which ones other customers recommend the most for solving Wikipedia customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Wikipedia across the following channels: Email, Web, Twitter.

Phone number / contactWaitVotes
info-en@wikimedia.org
Peer to Peer Volunteer Support
< 2 hrs42
Online Help at en.wikipedia.org
Customer Service
< 40 hrs16
@Wikipedia
Customer Service
2 mins61

Recent reasons customers contacted Wikipedia:

I donated to Wikipedia and I keeping getting alerts when I go into a Wikipedia stating...
quit contacting ne for donations*money, i gave you $*.** * weeks ago
I have donated * times. Do not email me again!!!
I got your repeated message about making a modest contribution to use Wikipedia. I am n...
I donate to Wikipedia every time I'm asked, but this last time, there is no recognition...
I took issue with the site of the Kurt Vonnegut book "The Sirens Of Titan".*I wanted to...
Wikipedia is NOT telling the truth about the **** Presidential election* *Wikipedia sta...
I have been using Wiki for many years, but all of a sudden every time I go to access Wi...
The folllowing website https:**wikitrusted.com, claiming to be associated with wikipedi...
I have already donated twice this winter to Wikipedia funds appeal. I am therefore anno...
No problem. What's Wikipedia's mailing address, so I can mail in a check for a donation...
Some time ago, you kindly allowed me to send a cheque in Canadian dollars to support Wi...
Hi - I love Wikipedia and donate every year, when the prompt shows up.*I wish there was...
"They" etc is a plural!! It is NOT intended for people who suffer genetic mutations an...
damizza aka damion youngs page has been destroyed by a disgruntel fan claiming to have...

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Does GetHuman work with Wikipedia?

GetHuman does not work with Wikipedia's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Wikipedia at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Wikipedia's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Wikipedia at a Glance

Wikipedia has no phone number
Wikipedia has no chat option
Wikipedia has 1 customer emailBEST
Wikipedia has 1 help forum
Wikipedia has 1 twitter handle
Wikipedia has no facebook page
Contact information overview

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