Webroot Customer Service

Contact Webroot & solve common issues

Use Webroot's Phone Number

Webroot's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Webroot. Below you will also find the phone and non-phone-based contact information we've gathered.

Webroot: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Webroot.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Webroot customer support problems.

Contacting Webroot customer support

Below you can compare and contrast the 4 ways to contact Webroot by looking at which ones are the fastest and which ones other customers recommend the most for solving Webroot customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Webroot across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-772-9383
Customer Service
3 mins6
866-612-4227
Member Services
4 mins34
866-612-4268
New Customers
3 mins69
Online Help at webroot.com
Customer Service
< 2 hrs50

Recent reasons customers contacted Webroot:

I have already purchased webroot from Amazon and I can*t put the new key code in.
The Webroot Password Manager extension for Chrome is not available on a computer, even...
I just received an email, since I have been trying to get some help over the weekend an...

Help me with my issue

Does GetHuman work with Webroot?

GetHuman does not work with Webroot's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Webroot at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Webroot's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Webroot at a Glance

Webroot has no chat option
Webroot has no customer email
Webroot has 1 help forum
Webroot has no twitter handle
Webroot has no facebook page
Contact information overview

Answered on this page:

What features are included in Webroot's antivirus software?
Solutions to common issues

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