Symantec Customer Service

Contact Symantec & solve common issues

Use Symantec's Phone Number

Symantec's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Symantec. Below you will also find the phone and non-phone-based contact information we've gathered.

Symantec: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Symantec.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Symantec customer support problems.

Contacting Symantec customer support

Below you can compare and contrast the 5 ways to contact Symantec by looking at which ones are the fastest and which ones other customers recommend the most for solving Symantec customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Symantec across the following channels: Phone, Chat, Web, Twitter.

Phone number / contactWaitVotes
800-441-7234
Customer Service
35 mins21
800-745-6061
Technical Support
3 mins32
Live Chat at www-secure.symantec.com
Customer Service
3 mins56
Online Help at us.norton.com
Customer Service
< 2 hrs1
@symantec
Customer Service
2 mins41

Recent reasons customers contacted Symantec:

I was charged twice from Google Symantec. I don't know what this is and they didn't hav...
A Charge of **.** was taken off my direct express card from social security Google Syma...
I paid ** ** for Norton Security Deluxe for mobile and didn't get nothing
I need a refund of my money asap
I did not authorize this payment for GOOGLE SYMANTE INC INTERNET I HAD A PHONE RECENTLY...
Hello Symantec. I SIMPLY TRIED TO ORDER NORTON ANTIVIRUS ONLINE FROM WALMART.COM.**HOW...
I have received an email (cut and pasted below) from Symantec stating that my account w...
i have this error in sep mobile **** code...

Help me with my issue

Does GetHuman work with Symantec?

GetHuman does not work with Symantec's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Symantec at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Symantec's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Symantec at a Glance

Symantec has 1 chat option
Symantec has no customer email
Symantec has 1 help forum
Symantec has 1 twitter handle
Symantec has no facebook page
Contact information overview

Answered on this page:

Can I use Symantec products on multiple devices?
Solutions to common issues

Contacting Other Companies

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