Planet Fitness Customer Support on Facebook
Contacting Planet Fitness customer service via Facebook or Messenger
Not on Facebook or Messenger
For Customer Service
It's not a big deal that Planet Fitness doesn't respond to customer service inquiries on Facebook or Messenger because they have a phone number that is actually answered by a human!
Recent reasons others searched for Planet Fitness on Facebook
Hello greetings, my name is Osvaldo Guzm*n L*pez and I am an active member of planet Fi...Trying to cancel my membership and get refundedI just got cussed out and asked to leave and never come back by a woman who claims she...I have my dues taking out of me checking acct - The annual charge of $**.** is schedul...Bad member issues. There is a lady who brings a loud personal music device into the sho...Flyer in the dressing room states mask to be worn IF you are within * feet of another p...I bought my daughter a black card membership, and currently still pay for her account...To whom it may concern* * *I entered the planet fitness gym on August **, **** at aroun...Yo perdi mi tarjeta del gym , como ago para obtener otra? Me gustar*a que porfavor me a...This wearing a mask while exercising is so illegal.It is so unsafe for your health and...I have been calling with the rude behavior of the morning staff at Monroeville, Pa Pla...Be careful if your Wife signs up for classes at the Dawsonville Planet Fitness!!! Espec...Returing back to Planet fitness, machine are separate but not in massage area, me and...i work at planet fitness, i wanted to know if they were going to be mailing unemploymen...My name is Eve M. Goldman, I want you to freeze my account for at least * months, due t...I belong to the Clinton Iowa Planet Fitness. It's been almost * years now and me and my...Planet Fitness Customer Service via Facebook: The Breakdown
Planet Fitness does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Call Planet Fitness instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Planet Fitness over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.
Contacting Planet Fitness in General
There are 2 ways to speak with Planet Fitness customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call Planet Fitness if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other Planet Fitness customers, is the 844-880-7180 option we show above. If you know of other ways to reach Planet Fitness that we haven't talked about here already, please let our research team know. Or if you think that Planet Fitness has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.