Verizon Repair: Repair scheduled for a given day was cancelled...

A Verizon Repair customer review by GetHuman user ~Larry from November 19th, 2017

Background on ~Larry's case

GetHuman: ~Larry - can you tell our other Verizon Repair customers when your case took place?
~Larry: Sure. It was late at night, on November 12th.
GetHuman: Did you reach out to Verizon Repair, and if so, how?
~Larry: I used the 800-483-1000 number I found for on the GetHuman Verizon Repair customer phone number page I was on: Verizon Repair Customer Service Phone Number
GetHuman: And which of these common Verizon Repair customer issues best describes the reason you wanted to talk to them?
Shows ~Larry a list of common Verizon Repair problems
~Larry: "Lower my bill" was why I was trying to call.

~Larry's review of Verizon Repair customer service

GetHuman: So how would you sum up your experience for GetHuman's Verizon Repair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Larry: Repair scheduled for a given day was cancelled without notice from Verizon. They claimed problem was resolved when it wasn't***
GetHuman: Let's quantify your experience contacting Verizon Repair. On a scale of 1 to 5, how easy is it go get help on a Verizon Repair problem?
~Larry: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Larry: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Repair's ability to quickly and effectively address your problem?
~Larry: For that I would say one out of five.
GetHuman: And finally- any advice for other Verizon Repair customers?
~Larry: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Repair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Larry taken from his Verizon Repair customer service problem that occurred on November 12th, 2017.

Verizon Repair

2.43 of 5 stars | 130 reviews
Verizon Repair ReviewsVerizon Repair's Phone NumberAll Verizon Repair contact infoGeneral Verizon Repair customer service info
~Larry's Verizon Repair Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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