Jagex Ltd. Customer Support on Facebook

Contacting Jagex Ltd. customer service via Facebook or Messenger

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461 customers have asked GetHuman if Jagex Ltd. answers customer inquiries on Facebook
Jagex Ltd. does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Recent reasons others searched for Jagex Ltd. on Facebook

To Jagex back in **** i let my brother use my account for a couple days and when he was...I was playing on mobile oldschool the other day and was going to message a friend. I ha...I know this is a long shot but my brother Chris sbonik had recently passed away about a...I’m not able to log into my account. I have all the correct information. I keep making...i got hacked * times and now they set up a AUTHENTICATOR* i changed my password but can...So my runescape account got muted then banned soon after, when I wasnt online, at least...Hello Jagex team I blizzo** have received a permanent ban for botting when I do not bot...I had a runescape account that was and has always been mine, but out of the blue someon...I was scammed yesterday and the scammer managed to run away with my scythe and **m cash...I would like to make a complaint about Asukayenosrs. I have been in his clan chat for a...Unable to open RuneScape application on my Mac computer. I tried copying the informatio...hello ive tried to change my email address with my runescape account that I made over...I need help logging into my account. The account recovery system isn't working.I no longer have access to the email i signed up on OSRS with. I now have a new phone a...I cannot remember my account email or password and I want to start playing again my in...Hey i have searched everywhere for an email to contact jagex but one does not exist. Is...

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Jagex Ltd. Customer Service via Facebook: The Breakdown

Jagex Ltd. does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Contact Jagex Ltd. through their Help Desk instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Jagex Ltd. over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Jagex Ltd. in General

Believe it or not, this Facebook page is the only way we know of to communicate with Jagex Ltd.. Which doesn't bode well for trying to get a customer issue addressed. Fear not: viewing this page will trigger one of the GetHuman research staff to dig harder for other ways to contact Jagex Ltd. besides this. The best way to talk to customer care, according to other Jagex Ltd. customers, is the Online Help option we show above. If you know of other ways to reach Jagex Ltd. that we haven't talked about here already, please let our research team know. Or if you think that Jagex Ltd. has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting Jagex Ltd.

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