FreedomPop Customer Support on Facebook

Contacting FreedomPop customer service via Facebook or Messenger

FreedomPop on Facebook
Facebook Business Page:
Expect a response in: 68 hours
Best time to write: around 10:15am
Rank: #10 of 10 ways to contact
5,408 customer votes
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.

Recent reasons others searched for FreedomPop on Facebook

Ok, fisrt of i couldn't submit a ticket because i wasn't a premium VIP user, and i rece...Freedom Pop just took $** from my pay pal account! I haven't even used the service yet...I want a full refund this month. Freedom Pop charged my credit card on ******* for...I didn’t know I ordered a FreedomPop SIM card so like a month I just had this account I...I purchased a Freedom pop number (***) ***-**** online for $*.** to try it out on...My email rep has stopped answering my question. I am sick of writing this down and I’m...RE: ******-****** raised **.**.** *:**pm.*I have had endless trouble trying to contact...I just can not afford visual text and the other charge for $*.** I will just have to h...I have received two freedom Pop ***% free high-speed wireless Internet hotspot devices...My husband who is on social security disability, inquired about "Freedom Pop", * in * L...I got sim card on promotion. Was then charged at beggining of sept for service costing...I closed my account on * Oct. ****(if you would have let me attach, I would send you a...Kathy myers *Y'all have took ***.oo out of my bank account which is a government accoun...I tried to cancel my service but it says I have another device. I don’t! Also I paid...I've submitted a previous ticket, and when I call, the system says my account is closed...subject: I need to Setup an Freedompop account for my Hotspot device,...* * Purchased...

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FreedomPop Facebook-based Customer Help - Info & Stats

Address of Facebook page
Call-back availableNO
Facebook page hours24 hours, 7 days
Ideal time to write10:15am
First response time68
Average turnaround time102
Rank (amongst all ways to contact)10
Legibility of messaging59%
Quality of help56%
Customer votes5,408
Information last updatedSat May 21 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

FreedomPop Customer Service via Facebook: The Breakdown

FreedomPop's Facebook Business Page is one way to contact customer service and see if they are on Messenger at the same time. We don't always recommend this as the best way to reach them, and you can see our other suggestions right here. If there's a better, faster way to speak to a customer service rep about your issue, we got it. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with FreedomPop over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting FreedomPop in General

There are 10 ways to speak with FreedomPop customer support. This is just one of them. And not likely to be the best one. In almost every case, you would want to call FreedomPop if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. The best way to talk to customer care, according to other FreedomPop customers, is the 888-701-1353 option we show above. If you know of other ways to reach FreedomPop that we haven't talked about here already, please let our research team know. Or if you think that FreedomPop has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

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