FourSquare Customer Service
Phone Number & Contact Information
How to contact FourSquare Customer Service
The Editor's Notes on Calling FourSquare
FourSquare is a technology company that has been around since the late 2000s. It pioneered the concept of social media "check-ins" through its mobile app. FourSquare is involved with several separate technology brands, the most famous being Swarm and Foursquare City Guide.
While FourSquare does get a lot of requests for customer service, it should be noted that the company does not offer phone-based or even live chat support. Requests for Swarm customer service must go through Swarm's website help portal or via email. Foursquare City Guide requests must go directly through the help portal.
Why Do People Contact FourSquare Customer Support?
People contact FourSquare customer support for a range of reasons, including:
- Technical support and troubleshooting
- Reporting violations of terms of service
- Updating information for local venues, attractions, restaurants and other businesses
- Reporting identity theft and hacked accounts
Best Practices for Contacting FourSquare Customer Service
Getting in touch with foursquare customer service can be a challenge. Your best bet is to log into your account and follow the links to the help page. Once there, follow the prompts that describe the nature of your concern or question. Submit your help request and wait for a response.
Her option is to reach out to FourSquare on Twitter. Some people feel that they have a better chance of getting a response by using social media. FourSquare has a dedicated support account available.
How do Consumers Feel About Contacting FourSquare Customer Service?
Many people find it frustrating that FourSquare does not have phone-based customer service. This is because some users feel that calling a company is more efficient than trying to use social media direct messages or a dedicated help center.
What Kind of Issues can FourSquare Customer Service Representative Resolve?
Foursquare customer service representatives can address most issues that people have with the service and its apps. These may include technical issues, hacked accounts, lost passwords, identity theft and addressing incorrect information within the service.
What Can't Be Resolved by Contacting FourSquare Customer Service?
Because FourSquare operates entirely online or as a mobile app, there is little that can't be resolved by contacting FourSquare customer support. It should be noted, however, that FourSquare does not exist to resolve merchant and customer disputes.
What Should You Do if Your Communication with FourSquare Customer Service is Unsuccessful?
If your customer service request proves unsuccessful, don't give up. There are still things that you can do to get your questions answered or your concerns resolved.
- First, review your communication with FourSquare customer service. You might be able to identify an area or areas of miscommunication. If you are able to do so, keep it in mind as you resubmit your request. You can explain what happened in your next support request.
- Next, submit another request. Explain that you are unhappy with the response to the first support request. Reiterate your concerns and, if you were able to identify a misunderstanding from the first request, describe that as well. Keep in mind that customer service representatives have different levels of experience and training. The next person who responds to a support request may have the know-how to resolve your issue.
- If a second request to FourSquare does not provide you with a resolution, consider getting in touch in a different way. For example, if you reached out via the help center or email, try using social media instead. In some cases, companies have separate social media support teams, and the people there may be better able to help you.
- If you are trying to communicate with foursquare about incorrect business information, and you are not the owner of the business, you may want to contact the business directly and tell the owner or manager that FourSquare has incorrect information. Business owners may have different channels for getting in touch with FourSquare and may be more successful than you in getting the issue resolved.
Conclusion and closing notes
You came here to see FourSquare's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a FourSquare agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact FourSquare anyways and help you with your issue. Over the last 18 months, 384 customers like you have come in search of a phone number for FourSquare and helped us confirm they don't have one. Common reasons that people try to call FourSquare customer support department include and other customer service issues. Rather than trying to call FourSquare first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or twitter. Unfortunately, right now FourSquare doesn't have any phone numbers. It's not always clear what is the best way to talk to FourSquare representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If FourSquare Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for FourSquare, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from FourSquare customers like yourself.
GetHuman does not provide call center services or customer support operations for FourSquare. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like FourSquare. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.