Fortune Brands Customer Support on Facebook

Contacting Fortune Brands customer service via Facebook or Messenger by GetHuman

Not on Facebook or Messenger
For Customer Service
Why are you trying to reach them? Let us help by giving problem-specific advice and connecting you to people who had the same issue.
Message about: Where to buyMessage about: ComplaintMessage about: Technical supportMessage about: ReturnsMessage about: RepairsBecause of another issue
632 customers have asked GetHuman if Fortune Brands answers customer inquiries on Facebook
Fortune Brands does not provide customer support through a Facebook Business Page or on Messenger, but you can tell us what your issue is below and we can help get you on the right track.

Fortune Brands Customer Service via Facebook: The Breakdown

Fortune Brands does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. If you are trying to get an issue fixed or ask them a question, our advice is this: Call Fortune Brands instead. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Fortune Brands over Twitter. And generally, if a Facebook option is available and their customer service department actually operates it, they likely have a big enough customer support operation to also communiate over the phone, by email, or sometimes even by chat. And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon. Particularly for companies that are on Facebook Messenger.

Contacting Fortune Brands in General

Believe it or not, this Facebook page is the only way we know of to communicate with Fortune Brands. Which doesn't bode well for trying to get a customer issue addressed. Fear not: viewing this page will trigger one of the GetHuman research staff to dig harder for other ways to contact Fortune Brands besides this. The best way to talk to customer care, according to other Fortune Brands customers, is the 847-484-4400 option we show above. If you know of other ways to reach Fortune Brands that we haven't talked about here already, please let our research team know. Or if you think that Fortune Brands has a better Facebook page or Messenger handle, we want to know that too! And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.

Contacting Fortune Brands

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