How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Ent Federal Credit Union phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 4 at first menu. Then Press 2.
Here is how our research team describes the way the Ent Federal Credit Union phone system greets you: If you know the extension you want, press 8. To hear the balance and last 5 transactions on your account and for telephone banking, press 1. Mortgage loans, press 2. Auto, personal, or home equity lines of credit, press 3. Speak to a member service representative, press 4. Lost or stolen debit card, press 5. Report fraud on your account, press 6.
Below are some clips we've found from Ent Federal Credit Union's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling Ent Credit Union. We're currently closed.
If you know the extension you want, press eight at any time.
Press one to quickly hear the balance and the last five transactions on your account."
Excerpt from a call with Ent Federal Credit Union
Wednesday, January 31, 2024 2:13 AM
They may ask you to enter information with the dial pad
"Thank you for calling Ent Credit Union. We're currently closed.
If you know the extension you want, press eight at any time.
Press one to quickly hear the balance and the last five transactions on your account.
To report a lost or stolen card or to please enter your account number followed by the pound sign."
Excerpt from a call with Ent Federal Credit Union
Sunday, March 17, 2024 6:49 PM
The first phone menu
"Thanks for calling Ent Credit Union. We're currently closed.
To reorder your existing Ent checks without any changes, press five.
To repeat this menu, press nine.
You can also talk to a member service representative from seven AM to six PM Monday through Friday, and eight AM to four PM Saturday, mountain time.
If you know the extension you want, press eight at any time.
Press one to quickly hear the balance and the last five transactions on your account.
To report a lost or stolen card or to activate your Entegevite card, press two."
Excerpt from a call with Ent Federal Credit Union
Wednesday, January 31, 2024 2:13 AM
After you press 4
"You entered four. To complete your entry, press the pound sign.
To reenter your input, press asterisk."
Excerpt from a call with Ent Federal Credit Union
Wednesday, January 31, 2024 2:13 AM
What are the hours and when should I call?
Ent Federal Credit Union operates the call center for this 800-525-9623 phone number Mon-Fri 7am-6pm, Sat 8am-4pm MT.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 46 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Ent Federal Credit Union phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Ent Federal Credit Union staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Ent Federal Credit Union is Monday.The most busy day to call is Tuesday.Again, this is based on a sample of 46 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Ent Federal Credit Union is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Ent Federal Credit Union staffs the call center well on Monday.
More Ways to Contact Ent Federal Credit Union Customer Service
There are of course other ways to contact Ent Federal Credit Union customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Ent Federal Credit Union customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Ent Federal Credit Union's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Ent Federal Credit Union agent. This phone number is Ent Federal Credit Union's best phone number because 276 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-525-9623 include Setup an account, Question, Complaint and other customer service issues. Rather than trying to call Ent Federal Credit Union first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Ent Federal Credit Union has 1 phone number. It's not always clear what is the best way to talk to Ent Federal Credit Union representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Ent Federal Credit Union. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Ent Federal Credit Union. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.