Toll-free · Press 1, then 4 · For claims that have already been reported, press 1. To hear our automated options, including talking to an agent, press 2.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Encompass Auto Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-3.
Here is how our research team describes the way the Encompass Auto Insurance phone system greets you: If you are an agent or field sales leader, press 1. Policy holder, press 2. Bank, lien holder, mortgage company, or other interested party, press 3.
Below are some clips we've found from Encompass Auto Insurance's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"This call may be monitored and recorded.
Thank you for calling Encompass Insurance.
Please listen carefully as our menu options have changed.
If you are an Encompass agent or a field sales leader, press one.
If you are a policyholder, press two."
Excerpt from a call with Encompass Auto Insurance
Friday, March 22, 2024 3:50 PM
After you press 2
"If you are a bank mortgage company lienholder or please contact your local agent regarding policy change requests or policy coverage inquiries.
If you are in need of roadside assistance, or calling to report a claim, press one.
If you would like to make a payment, press two."
Excerpt from a call with Encompass Auto Insurance
Monday, February 12, 2024 2:05 PM
What are the hours and when should I call?
Encompass Auto Insurance operates the call center for this 800-262-9262 phone number 24 hours, 7 days.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 70 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Encompass Auto Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Encompass Auto Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Encompass Auto Insurance is Sunday.The most busy day to call is Tuesday, which averages 500% more phone calls by comparison.Again, this is based on a sample of 70 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Encompass Auto Insurance is Thursday.
Why call this Encompass Auto Insurance number?
Below is a sample of recent calls to Encompass Auto Insurance, and their purpose. Are any of these similar to the reason you are trying to call?
Providing proof of insurance: "I got a speeding ticket, and I need to show proof of insurance through the company."
- From a call lasting 3m 59s , Mar 4, 2024 7:51 PM
Reporting car accident: "Yes. I had a car accident yesterday."
- From a call lasting 6m 42s , Feb 12, 2024 2:07 PM
General inquiry: "Good."
- From a call lasting 1m 47s , Feb 12, 2024 2:05 PM
More Ways to Contact Encompass Auto Insurance Customer Service
There are of course other ways to contact Encompass Auto Insurance customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Encompass Auto Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Encompass Auto Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Encompass Auto Insurance agent. This phone number is Encompass Auto Insurance's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-262-9262 include and other customer service issues. Rather than trying to call Encompass Auto Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Encompass Auto Insurance has 2 phone numbers. It's not always clear what is the best way to talk to Encompass Auto Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Encompass Auto Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Encompass Auto Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.